Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel? They must be making money but can't even have someone acknowledge the tickets... Update-- as of today I am missing a 2nd Monero Pay...

Typically in 24 hours, but I do not know if they work over the weekends. When did you put the ticket in? Which email service did you use? Have you checked all the junk and spam folders for replies? Answers: Ticket UST-2910 submitted 1/5/18 Yahoo email used Yes nothing in junk/spam and nothing updat...

Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel? They must be making money but can't even have someone acknowledge the tickets... Update-- as of today I am missing a 2nd Monero Pay...

Missing Monero payment for a week now. How long does it take support to respond or even acknowledge tickets? Typically in 24 hours, but I do not know if they work over the weekends. When did you put the ticket in? Which email service did you use? Have you checked all the junk and spam folders for r...

Missing Monero payment for a week now. How long does it take support to respond or even acknowledge tickets? Typically in 24 hours, but I do not know if they work over the weekends. When did you put the ticket in? Which email service did you use? Have you checked all the junk and spam folders for r...

Same problem here. Missing Monero payment since 1/4/18. Created ticket UST-2910 on 1/5/18 and no response at all. I wonder does prohashing even have support personnel?

They must be making money but can't even have someone acknowledge the tickets...

Missing Monero payment for a week now. How long does it take support to respond or even acknowledge tickets?

Similar problem here - missing monero payout for 3 days. Been using Prohashing for 3 months and this is my first problem. I have emailed twice and submitted a support ticket. NO RESPONSE anywhere. I'm about at have a 2nd monero payment and now do not trust prohashing.