Search found 15 matches

by Sue-Bee
Mon Feb 05, 2018 7:04 pm
Forum: System support
Topic: URGENT - Lost Authenticator
Replies: 9
Views: 4963

Re: URGENT - Lost Authenticator

I think that's what Steve meant, that the coins mined, even below threshold will be delivered after 90 days

At least that is what I'm hoping, otherwise, back to square one
by Sue-Bee
Sun Feb 04, 2018 7:03 pm
Forum: System support
Topic: URGENT - Lost Authenticator
Replies: 9
Views: 4963

Re: URGENT - Lost Authenticator

Ok thanks :) ... That was the part I was worried about... I'll check again in 90 days
by Sue-Bee
Sun Feb 04, 2018 5:06 pm
Forum: System support
Topic: URGENT - Lost Authenticator
Replies: 9
Views: 4963

Re: URGENT - Lost Authenticator

Oh boy... Please ProHashing... can you reset / remove my 2FA?
Can't you call and verify?
by Sue-Bee
Sun Feb 04, 2018 4:46 pm
Forum: System support
Topic: URGENT - Lost Authenticator
Replies: 9
Views: 4963

Re: URGENT - Lost Authenticator

Hmm... There has to be a way. I cannot just loose my coin / account.
by Sue-Bee
Sun Feb 04, 2018 3:53 pm
Forum: System support
Topic: URGENT - Lost Authenticator
Replies: 9
Views: 4963

URGENT - Lost Authenticator

Hi,

My iphone sunk to the bottom of ocean.
Got new iPhone, restored from backup.
The Google Authenticator app I had for Two Factor, doesn't have all my 2 Factor information.

How do I get my account back?
Anyway to get me verfied so I can log into my account again please?
by Sue-Bee
Wed Jan 31, 2018 6:22 am
Forum: System support
Topic: Missing Verge Payout
Replies: 15
Views: 12392

Re: Missing Verge Payout

Thanks Steve,

Currently my payout has all been going from ProHashing to my Verge Wallet on my MAC.. I sent screenshots of that on the Support page.
Hoping Chris can work out the details.
Thanks for the response.

Cheers
by Sue-Bee
Tue Jan 30, 2018 7:48 pm
Forum: System support
Topic: Missing Verge Payout
Replies: 15
Views: 12392

Re: Missing Verge Payout

Ok, i'm getting super worried.
There is "Complete and utter silence" from support.
Not even an acknowledgement.

NOw it has been a very long time.
Is there a phone number?
by Sue-Bee
Sun Jan 28, 2018 10:17 pm
Forum: System support
Topic: Missing Verge Payout
Replies: 15
Views: 12392

Re: Missing Verge Payout

done both of those... stopped Verge.. about $47 is stuck somewhere in limbo... that was sent, never received ...
Ever since the error happened.. I'm hoping to hear back from Support.. they have been quiet.. i'm assuming just busy with tracking this issue?
by Sue-Bee
Sun Jan 28, 2018 12:43 am
Forum: System support
Topic: Missing Verge Payout
Replies: 15
Views: 12392

Re: Missing Verge Payout

I'm on the latest Verge Wallet, fully synced, and tested a payment from Binance and got it...
So definitely somehting going on here :(:(
by Sue-Bee
Sat Jan 27, 2018 11:25 am
Forum: System support
Topic: Missing Verge Payout
Replies: 15
Views: 12392

Re: Missing Verge Payout

I put in a ticket before 24 hours.. I'll put in another ticket... as another payment now has been made, but i haven't recieved it