Custom payout threshold may not be working
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Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
Welcome to the System Support forum! Encounter a problem related to the pool? Post your issue here and we will help you out.
Keep in mind that the forums are monitored by PROHASHING less closely than the official support channels, so if you have a pressing issue, please submit an official support ticket so that our Support Analyst can look into your issue in a timely manner.
We cannot answer financial questions related to your account on a public forum, so those questions should always be submitted through the orange Support button on prohashing.com/about.
For the full list of PROHASHING forums rules, please visit https://prohashing.com/help/prohashing- ... rms-forums.
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alvarezgen
- Posts: 7
- Joined: Sun Sep 10, 2017 1:08 pm
- Location: Planet Earth
Custom payout threshold may not be working
I have a custom payout threshold of 1 LTC in my account settings, however my payouts are always less than my custom threshold. I'm not sure if this is happening because I'm not reaching up the payout threshold within 24 hrs, if that is the reason, is it possible to get my payouts based just on my threshold no matter the timing?
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hashingpro
- Posts: 207
- Joined: Fri Aug 18, 2017 1:14 am
Re: Custom payout threshold may not be working
on your PH account's SETTINGS page:
At the top you have PAYOUT PROPORTIONS with coins listed and a slider.
Then under it is PAYOUT ADDRESSES. At the end of that line is your custom payout threshold which you said you set to 1.
Is it still saying 1 in the box when you check your SETTINGS page? Is there a checkbox above the 1?
Check your settings page for that account, make sure the LCT payout address has the 1 and not one of the other coins you may have listed with a payout address. Also make sure the checkbox is present and if you had to make any changes, click the SAVE button.
CAREFUL! There are TWO save buttons on that top section of SETTINGS page, one for the COINS to be added as a slider and one for the payout addresses, be sure to use the 2nd SAVE button if you have to alter the custom payout numbers.
If you still receive daily payouts despite not hitting your custom threshold, sign up to the support system and start a ticket @ support.prohashing.com
At the top you have PAYOUT PROPORTIONS with coins listed and a slider.
Then under it is PAYOUT ADDRESSES. At the end of that line is your custom payout threshold which you said you set to 1.
Is it still saying 1 in the box when you check your SETTINGS page? Is there a checkbox above the 1?
Check your settings page for that account, make sure the LCT payout address has the 1 and not one of the other coins you may have listed with a payout address. Also make sure the checkbox is present and if you had to make any changes, click the SAVE button.
CAREFUL! There are TWO save buttons on that top section of SETTINGS page, one for the COINS to be added as a slider and one for the payout addresses, be sure to use the 2nd SAVE button if you have to alter the custom payout numbers.
If you still receive daily payouts despite not hitting your custom threshold, sign up to the support system and start a ticket @ support.prohashing.com
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alvarezgen
- Posts: 7
- Joined: Sun Sep 10, 2017 1:08 pm
- Location: Planet Earth
Re: Custom payout threshold may not be working
The value 1 on the threshold textfield is still there and the checkbox field is checked. I only have 1 payout portion.hashingpro wrote:on your PH account's SETTINGS page:
At the top you have PAYOUT PROPORTIONS with coins listed and a slider.
Then under it is PAYOUT ADDRESSES. At the end of that line is your custom payout threshold which you said you set to 1.
Is it still saying 1 in the box when you check your SETTINGS page? Is there a checkbox above the 1?
Check your settings page for that account, make sure the LCT payout address has the 1 and not one of the other coins you may have listed with a payout address. Also make sure the checkbox is present and if you had to make any changes, click the SAVE button.
CAREFUL! There are TWO save buttons on that top section of SETTINGS page, one for the COINS to be added as a slider and one for the payout addresses, be sure to use the 2nd SAVE button if you have to alter the custom payout numbers.
If you still receive daily payouts despite not hitting your custom threshold, sign up to the support system and start a ticket @ support.prohashing.com
So I guess I'm going to create the support ticket.
Thanks!
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hashingpro
- Posts: 207
- Joined: Fri Aug 18, 2017 1:14 am
Re: Custom payout threshold may not be working
You aren't the first person to report that issue in the past few days.